Privacy Policy

Automyz Custom Business Solutions ("Automyz," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose personal information in compliance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, including Quebec's Privacy Act (Law 25), British Columbia's PIPA, and Alberta's PIPA.

1. Information We Collect

We may collect personal information that you provide directly to us through our website, onboarding forms, or communication channels, including:

• Contact Information: Name, email address, phone number, and mailing address.
• Professional Information: Job title, company name, industry, and business needs.
• Technical Information: IP address, browser type, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our automation and optimization services.
• To communicate with you regarding your inquiries, projects, and account.
• To personalize your experience on our website.
• To comply with legal and regulatory requirements.

3. Consent

By using our website and providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

4. Analytics (Consent-Gated)

We may use Google Analytics 4 (GA4) to understand aggregate site usage and improve performance. Analytics is disabled by default and is enabled only after you opt in via our cookie consent banner or cookie settings dialog. If you reject analytics, GA4 will not load.

We do not intentionally send personal information (PII) such as names, email addresses, or chat transcripts to GA4. Event tracking is limited to high-level interactions (e.g., product card clicks, signup CTA clicks, outbound booking link clicks).

5. Data Security

We implement technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and internal access controls.

6. Disclosure of Information

We do not sell your personal information. We may disclose your information to third-party service providers who assist us in our operations, provided they agree to maintain the confidentiality and security of the information.

7. Your Rights

Under Canadian law, you have the right to access the personal information we hold about you and to request corrections if it is inaccurate. Depending on your jurisdiction (e.g., Quebec), you may also have the right to data portability and the right to be forgotten (de-indexation).

8. Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our Privacy Officer at:

Email: automyzr@gmail.com
Location: Digital-First Service across Canada